Frequently Asked Questions

Find quick answers to your most common inquiries about Cloud PMS Solutions. If you don't see your question here, feel free to contact us directly.

Demo page!', open: false, keywords: ['free trial', 'demo', 'pricing', 'cost', 'subscription'] }, { category: 'Pricing', question: 'What factors influence the pricing of your PMS?', answer: 'Our pricing model is designed to be flexible and scalable, primarily influenced by the size of your property (number of rooms/units) and the specific features or modules you require. We offer various tiers and optional add-ons to ensure you only pay for what you need. For a detailed breakdown and a personalized quote, please visit our or contact our sales team.', open: false, keywords: ['pricing factors', 'cost', 'rooms', 'features', 'modules', 'subscription'] }, { category: 'Support', question: 'What kind of customer support do you provide?', answer: 'We pride ourselves on providing exceptional customer support. Our dedicated support team is available 24/7 via email and phone to assist you with any questions or issues. We also offer extensive online resources, including a knowledge base, video tutorials, and user manuals. For urgent matters, our premium support plans include dedicated account managers and faster response times, ensuring you always have the help you need.', open: false, keywords: ['support', 'customer service', 'help', 'contact', '24/7'] }, { category: 'Support', question: 'How often do you release updates and new features?', answer: 'We are committed to continuous improvement and innovation. Our development team regularly releases updates, bug fixes, and exciting new features, typically on a monthly or quarterly basis. As a cloud-based solution, all updates are automatically applied to your system, ensuring you always have access to the latest technology without any manual intervention or downtime.', open: false, keywords: ['updates', 'features', 'releases', 'maintenance', 'innovation'] } ], get filteredFaqs() { if (!this.searchQuery) { return this.faqs; } const query = this.searchQuery.toLowerCase(); return this.faqs.filter(faq => faq.question.toLowerCase().includes(query) || faq.answer.toLowerCase().includes(query) || faq.category.toLowerCase().includes(query) || faq.keywords.some(keyword => keyword.includes(query)) ); } }">
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Still Have Questions? We're Here to Help!

While our FAQ section covers a broad range of topics, we understand that every business is unique. If you haven't found the answer you're looking for, or if you require more personalized assistance, our expert team is ready to provide the support you need. Don't hesitate to reach out to us with your specific inquiries or to schedule a one-on-one consultation.

Customer service representative helping a client with Cloud PMS

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Partnership Opportunities

Learn about our partnership programs and how you can collaborate with Cloud PMS Solutions to expand your offerings and grow your business within the hospitality tech ecosystem.

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