The Basic plan includes essential features designed for smaller properties, such as a robust front desk module, a user-friendly reservation system, and basic channel management for connecting to a limited number of online travel agencies (OTAs). It also covers guest profile management and 24/7 email support to ensure smooth operations.

Yes, absolutely! We understand that your business needs can evolve. You can upgrade your plan to access more features and capacity, or downgrade if your requirements change. All plan changes are processed promptly, and our support team is available to assist you through the transition. Please contact our sales team for details on how plan changes affect your billing cycle.

Transparency is key to our pricing model. We believe in clear and straightforward billing with no hidden fees. Our standard plans typically operate on a monthly or annual subscription basis, offering flexibility without locking you into rigid long-term contracts. Enterprise plans may have custom contract terms, which will be fully outlined during the consultation phase. You can always review our full terms of service for more details.

We accept a variety of convenient payment methods, including major credit cards (Visa, MasterCard, American Express) and bank transfers. For annual subscriptions or enterprise clients, alternative payment arrangements may be possible. Please reach out to our billing department if you have specific payment inquiries.

While we do not offer a free trial for the full system, we highly encourage you to request a personalized demo. Our sales team will walk you through the platform's features, demonstrate how it can address your specific needs, and answer all your questions. This ensures you get a comprehensive understanding of our Cloud PMS Solutions before committing.